Terms of service

Overview

Welcome to Léo & Grâce. The terms “we”, “us” and “our” refer to Léo & Grâce, a trading name of Costandi Capital Ltd, registered in England & Wales (Company No. 11267602). Registered office: Unit 3, Moxon Court, Northallerton Business Park, Northallerton DL6 2NG, United Kingdom. VAT No. GB 332202654.

Léo & Grâce operates this website and online store, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Léo & Grâce is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important information about your legal rights.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or Privacy Policy, you should not use or access our Services.

Section 2 - Our products

We make every effort to display our products and services as accurately as possible within our online store. However, colours, textures and finishes may vary slightly depending on your device settings, lighting, screen calibration, and the natural characteristics of materials used within our products.

All product descriptions, images, pricing and specifications are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities where necessary, including in cases of stock limitations, suspected fraud, or misuse.

Nothing in these Terms affects your statutory rights under UK consumer law.

Section 3 - Orders

When you place an order, you are making an offer to purchase. Léo & Grâce reserves the right to accept or decline orders where necessary, including suspected fraud, pricing errors, stock availability issues, or payment verification concerns.

Your order is not accepted until we confirm acceptance by email. Payment must be received and processed before an order is accepted.

Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests once production or dispatch has begun.

Your purchases are subject to our Refund Policy, in addition to your statutory rights under UK consumer law.

You represent and warrant that your purchases are for personal or household use unless otherwise agreed in writing.

Section 5 - Shipping and delivery

Delivery timeframes provided on our website are estimates only and are not guaranteed. Delays may occasionally occur due to courier issues, stock availability, weather conditions, customs processing, or circumstances outside our reasonable control.

Risk in products passes to you upon delivery.

Nothing in these Terms affects your statutory rights relating to delivery, damaged goods, or consumer protections under applicable law.

Section 15 - Disclaimer of warranties

The information presented on or through the Services is provided for general information purposes only. While we aim to keep information accurate and up to date, we do not warrant that all content is free from errors, omissions, or inaccuracies.

Except where expressly stated, the Services and products are provided on an “as available” basis.

Nothing in these Terms excludes or limits any rights you may have under applicable consumer law, including your rights relating to faulty, damaged, or misdescribed goods.

Section 16 - Limitation of liability

To the fullest extent permitted by law, Léo & Grâce, Costandi Capital Ltd, our affiliates, employees, agents, contractors, licensors and service providers shall not be liable for indirect or consequential losses arising from the use of our Services or products.

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Breach of your statutory rights as a consumer

  • Any matter for which liability cannot legally be excluded or limited under applicable law

Section 21 - Governing law

These Terms of Service and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Section 24 - Contact information

Questions about these Terms of Service should be sent to support@leoandgrace.co.uk.

Léo & Grâce is a trading name of Costandi Capital Ltd
Registered in England & Wales (No. 11267602)
Registered Office: Unit 3, Moxon Court, Northallerton Business Park, Northallerton DL6 2NG, United Kingdom
VAT No. GB 332202654